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Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
We serve faithfully by doing what's right with a joyful heart.
We never settle by constantly striving for better.
We are in it together by supporting one another and those we serve.
We make an impact by taking initiative and delivering exceptional experience.
Benefits
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
Eligibility on day 1 for all benefits
Dollar-for-dollar 401(k) match, up to 5%
Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more
Immediate access to time off benefits
At Baylor Scott & White Health, your well-being is our top priority.
Note: Benefits may vary based on position type and/or level
Job Summary
The Manager of Pastoral Services manages Baylor Scott & White Health pastoral services. Provides for the spiritual, religious, sacramental, moral, and ethical needs of patients and staff.
Work Model
100% onsite Monday - Friday
Exception: Will be listed as the admin on-call for shifts that may need coverage due to staff call-outs, PTO or facility emergencies.
Essential Functions of the Role
Manages and coordinates pastoral care, counseling, and religious services. This includes sacramental ministry, memorial services, baptisms, weddings, anointing, and bereavement needs.
Supervises chaplains and mentors CPE student chaplains. They provide assessment and support to palliative care patients following joint commission requirements.
Supports the end-of-life care for patients by offering pastoral support and counseling to patients and families.
Serves as department representative to facility President or other managers.
Coordinates and provides consultation to physicians, nurses, social workers, counselors, and staff. This is part of an interdisciplinary team to meet patient needs and improve care.
Conducts studies to advance knowledge and develop effective religious ministry for patients, family, and staff.
Develops relationships with local churches, community agencies, and service organizations. Supports the Baylor Scott & White Health community. Recruits, trains, and coordinates pastoral care volunteers.
Develops and maintains procedures for keeping records of spiritual counseling for patients.
Oversees, staff, and volunteers and provides clinical supervision at the level specified upon consults.
Consults with staff as needed; partners and reports to Senior Pastoral Care managers.
Key Success Factors
Knowledge of philosophical systems and religions.
Knowledge of the methods and methods of pastoral care and the role of a chaplain in an institutional setting.
Knowledge of the religious beliefs and practices of various faiths, groups, and denominations.
Able to communicate thoughts clearly; both verbally and in writing.
Interpersonal and listening skills.
Skill in counseling patients, family members and staff.
Ability to counsel and comfort people during periods of stress.
Ability to effectively participate as a member of a professional therapeutic team.
Ability to establish and maintain effective collaborative relationships with co-workers, health professionals, volunteers, community clergy and the general public.
Ability to use broader intentions to regulate how best to use resources to meet schedules and goals.
Ability to make or approve effective hiring and termination conclusions.
Ability to evaluate and recommend changes to policies, and establish procedures that affect the managed organization.
General computer skills include Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email.
Denominational endorsement for chaplaincy, ordination or commissioning to ministry preferred.
Clinical pastoral education (CPE) certification by the Association for Clinical Pastoral Education (ACPE) preferred.
Belonging Statement
We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!